I am a simple fellow and it doesn’t take much to please me.
I am the proud owner of a Corby Classic Trouser Press (it's the one on the right of the top row of photos). No, really I mean it. My pride stems from various reasons:
Firstly, I inherited the trouser press when my father decided that he no longer needed to iron shirts or wear suits, so it’s sort of a modern family heirloom. By definition, therefore, it is something of which to be proud.
Secondly, I carried the blimming thing on public transport all the way from Rugby to my flat in central London – if you have never had to travel on London’s tube/bus system carrying bulky luggage, you haven’t lived. Nobody ever gets out of your way and eventually you realise that walking forwards in a determined fashion is the only chance you have of finishing your journey. If you happen to be carrying a Corby Classic Trouser Press (you see, I’m so proud I used the full name again) that means a few cracked ankles for those people who don’t show you the courtesy of standing to one side.
Finally, I have just dealt with the Service Department of John Corby Ltd. A while ago I lost the mains lead to my Corby Classic Trouser Press (don’t ask how, I really have no idea) and have not been able to find a replacement. Yesterday I filled in the enquiry form on the website and first thing this morning I received an email providing me with detailed information regarding the price of the spare part and how I could order/pay for it. I called, but the lines were busy. I listened to a short, clear message explaining when the lines were open (they close for an hour each day for lunch… so civilised) and inviting me to leave my number so that I could be called back. They returned my call within half an hour and I made my order. Splendid stuff.
I wish other companies could do the same.
Posted by dompannell at January 3, 2006 10:40 AM | TrackBackThere is just nothing like a Corby Trouser Press - totally agree. Perhaps it could be part of New Labour's Respec' programme, if the kidz in da hood only pressed their baggies now and then I think we'd all see a big change in behaviour. Honest. The only thing that works on the Tube when large luggage renders you invisible (and I agree, it's surprising how often that happens) is to recite gently: "Get out of the way, you morons." It's like a tantric chant. For me, anyway.
Posted by: Carl Bennett at February 8, 2006 6:04 PM